Mirada Ciudadana - Good governance in Mercosur municipalities

Mirada Ciudadana visits several Citizen Service Points in Cerro Largo

Cerro Largo, Uruguay
,
Uruguay
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September 20, 2019

The Coordinator of the Mirada Ciudadana Project, Mrs Lucy Larrosa, visited, together with an Expert from AGESIC, the Citizen Service Points (CSP) of Tres Islas, Cerro de las Cuentas, Fraile Muerto, Ramón Trigo and the CAC de Tupambaé.

During these visits, the equipment was left in operation and technical assistance was provided in the use of the platform, IC reader and access to the most frequent procedures.

The Citizen Service Points are places where the population is served by providing information and guidance on State procedures and services. There are 121 CSPs spread all over the Uruguayan territory, aiming at providing an agile and customised service that saves time and transfer costs, allowing the performance of several procedures online. The new model of Citizen Services seeks to strengthen the links between the citizens and the State.

On the other hand, the Municipality of Tupambaé and Desarrollo Rural are collaborating to bring together state procedures that improve the welfare of citizens.